Archived News Article

Furniture Retail Quality Group - glass furniture response

This news article has been archived for reference only. It should not be relied upon for up-to-date information

In response to the recent news stories the Furniture Retail Quality Group would like to reassure consumers regarding the safety of products containing toughened safety glass.

Whilst we are unable to comment on specific incidents, instances of glass products shattering are generally rare. The type of products affected are normally designed with safety in mind and are made from thermally toughened safety glass to minimise potential injuries.

What causes the glass to shatter?

Toughened glass is designed to shatter into lots of small granular pieces when damaged. This is a safety feature to reduce the risk of injury, as it doesn’t form large and jagged shards like normal (annealed) glass. Toughened glass is also stronger and more resistant to heat than normal glass, which is why it is commonly used in products like car windows, oven doors, shower screens, glass cookware and furniture.

In rare instances, if toughened glass is damaged, for example chips and scratches it can lead to the glass breaking seemingly of its own accord. Damage to the glass (not always visible) can get worse over time until it reaches a critical point when it may shatter. This is not a fault with the product or design, this is how the toughened glass is intended to behave if damaged.

In addition an uncommon, but unavoidable reason for glass breaking is nickel-sulfide (NiS) inclusions. These tiny particles can get trapped in glass during manufacturing. In toughened glass they sometimes expand slowly and can reach a point where they cause the glass to break.

To support consumer safety, members of the Furniture Retail Quality Group encourage the use of product testing to assess the suitability of the glass used in furniture and the final product itself.

Members of the Furniture Retail Quality Group would offer the following advice to consumers on how to care for their products:

Toughened glass can withstand impacts but is not indestructible. Damage is most likely to occur if the glass is struck by a hard object, dropped on its edge onto a hard surface or, for garden furniture, blown over in strong winds.

To reduce the risk of damage it is recommended that:

  • During assembly do not lay the glass directly onto hard or rough surfaces. We recommend laying the glass on a blanket or cardboard during assembly. You could even use the box.
  • When lifting or moving the product, ask for someone to lend a hand, trying to move a product on your own can lead to accidents.
  • Do not use furniture if any parts are missing or broken. Contact your retailer immediately.
  • Do not place very hot or very cold items, such as saucepans or barbecues, directly on the glass surface. Extreme temperature differences over small areas can damage glass.
  • Do not sit or stand upon the glass surface.
  • Do not strike the glass with hard or pointed items, or use the glass as a chopping surface.
  • Do not drag rough or heavy objects over the top of the glass.
  • We recommend using place mats, coasters and table cloths to help protect against scratches and accidentally dropped items.
  • Clean the glass regularly to make sure there are no grit on the top.
  • Do not clean glass with washing powders or any other substances containing abrasives, since these substances can scratch glass.
  • For tables that can be used outdoors, if your table has a parasol, make sure the edge of the parasol cut-out has a protector in place. In addition always use a weighted parasol base, and remove the parasol in windy conditions. Parasols can put pressure on the table top or even blow the table over in windy weather.
  • For tables that can be used outdoors it is advised that the table is kept covered when not in use to protect the glass from the weather and accidental damage.
  • If you have any concerns regarding your product please contact your retailer immediately.

You may be interested in
entries related to...

Information
30 Entries

  • UKCA Marking Guidance updated

    UKCA Marking Guidance updated

    News August 2021

    Changes following the Government announcement to postpone the requirement for manufacturers to adopt the UK Conformity A...

  • Furniture Industry Research Association publish new business support documents and templates

    Furniture Industry Research Association publish new business support documents and templates

    News August 2021

    The suite is designed to support members in being compliant with various regulations

  • Packaging and Sustainability: Guide to Alternatives

    Packaging and Sustainability: Guide to Alternatives

    Knowledge Hub

    Current requirements and potential options surrounding packaging materials in the furniture industry

  • BFC Calls on Chancellor to Extend Help to Furniture Industry

    BFC Calls on Chancellor to Extend Help to Furniture Industry

    News February 2021

    Calls for the Chancellor to extend government help to the sector in his March 3 budget

  • Specifying Furniture Guide

    Specifying Furniture Guide

    Knowledge Hub

    Guide to assist specifiers in the tender process when acquiring contract or domestic furniture and a guide for manufactu...

  • Recorded training sessions

    Recorded training sessions

    Knowledge Hub

    Helping members navigate regulations, directives and standards

  • Pressure Mapping: Review of Validity to Assess Comfort - Guidelines for Best Practice

    Pressure Mapping: Review of Validity to Assess Comfort - Guidelines for Best Practice

    Knowledge Hub

    Can pressure mapping be used as a tool to assess comfort?

  • Ergonomic Home Working – Guides for Employers and Employees

    Ergonomic Home Working – Guides for Employers and Employees

    Knowledge Hub

    Setting up an ergonomic workspace in the home is more important than ever.

  • Latest performance of the furniture industry for 2019

    Latest performance of the furniture industry for 2019

    News June 2020

    Decline in exports subdues overall positive growth performance by manufacturers

  • Statistical Digest for the Furniture Industry 2019

    Statistical Digest for the Furniture Industry 2019

    Knowledge Hub

    In-depth analysis of the latest data sourced from Government bodies

  • Furniture Industry Research Association help organisations embrace ‘Industry 4.0’

    Furniture Industry Research Association help organisations embrace ‘Industry 4.0’

    News November 2019

    Details the potential for Industry 4.0 to improve productivity

  • Improving UK Productivity and Industry 4.0

    Improving UK Productivity and Industry 4.0

    Knowledge Hub

    Details the potential for Industry 4.0 to improve productivity

  • Kitchen Layout Design Guide

    Kitchen Layout Design Guide

    Knowledge Hub

    Guide to assist designers and manufacturers across the kitchen sector

  • Statistical Digest for the Furniture Industry 2018

    Statistical Digest for the Furniture Industry 2018

    Knowledge Hub

    This Digest reveals continued growth in demand for furniture and furnishings with consumer expenditure at £17.5 billion.

  • BFC Manifesto for the Furniture Industry 2019

    BFC Manifesto for the Furniture Industry 2019

    Knowledge Hub

    The BFC Manifesto has been developed in response to an industry-wide survey it conducted soon after the EU referendum wa...

  • Leather types, characteristics and maintenance

    Leather types, characteristics and maintenance

    Knowledge Hub

    Leather types and characteristics, the benefits of testing and care and maintenance of leather upholstery

  • Product Selection for the furniture supply chain

    Product Selection for the furniture supply chain

    Knowledge Hub

    How to manage the product selection process from initial brief to placing your product on the market, working with your ...

  • Furniture Industry Research Association release latest 'Statistics Digest' - highlighting growth for the industry

    Furniture Industry Research Association release latest 'Statistics Digest' - highlighting growth for...

    News January 2018

    The Furniture Industry Research Association has today (8 January) published its annual ‘Statistics Digest for the UK Fur...

  • Statistical Digest for the Furniture Industry 2017

    Statistical Digest for the Furniture Industry 2017

    Knowledge Hub

    Furniture industry statistics, including facts, figures and commentary covering furniture production and international t...

  • ​Childcare product classification

    ​Childcare product classification

    Knowledge Hub

    Identifying the difference between a toy and an item of furniture correctly, as the standards and test methods applicabl...

  • Government’s latest PRODCOM data confirm furniture manufacturing’s strong 2016 performance

    Government’s latest PRODCOM data confirm furniture manufacturing’s strong 2016 performance

    News July 2017

    Latest statistics on the production of manufactured goods reveal that the UK furniture industry continued to grow despit...

  • ​Strong pre-election performance by UK furniture manufacturers

    ​Strong pre-election performance by UK furniture manufacturers

    News June 2017

    Government’s latest manufacturing and export figures, summarised in its recently published ‘Turnover in UK production an...

  • Mind the Gap conference tackles skills shortage

    Mind the Gap conference tackles skills shortage

    News November 2015

    ​The biggest challenge facing the furnishing industry over the next decade is a skills shortage, and to ensure our indus...

  • Guide to Health and safety management for the woodworking and furniture industries

    Guide to Health and safety management for the woodworking and furniture industries

    Knowledge Hub

    Fulfilling the legal requirements, implementing processes and maintaining documented systems

  • Mind The Gap -  Skills and Training in the Furniture Industry

    Mind The Gap - Skills and Training in the Furniture Industry

    Knowledge Hub

    This report aims to fuel the development of industry wide initiatives to ensure that the skills agenda is fully addresse...

  • UV Pine lacquer free colouration

    UV Pine lacquer free colouration

    Knowledge Hub

    Adding colour to pine the natural way

  • Furniture Design Toolkit: Domestic Furniture

    Furniture Design Toolkit: Domestic Furniture

    Knowledge Hub

    Guide to assist designers and manufacturers of bedroom, living room, dining room and home office furniture

  • ​Report on 'Real-life' UK kitchen study findings

    ​Report on 'Real-life' UK kitchen study findings

    Knowledge Hub

    Three year study into the way UK consumers use kitchens

  • Furniture Design Toolkit: Office and Contract Furniture

    Furniture Design Toolkit: Office and Contract Furniture

    Knowledge Hub

    Guide to assist designers and manufacturers of office and contract furniture

  • Competitiveness of the UK furniture manufacturing industry

    Competitiveness of the UK furniture manufacturing industry

    Knowledge Hub

    UK furniture manufacturing makes a significant contribution to the UK economy. Factory gate sales of over £8.3 billion p...