The Furniture Industry Research Association

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Nottingham Trent University - Product Repairability Study

nottingham-trent-university.jpeg#asset:341974:smallNottingham Trent University is undertaking an important and innovative study on the future of repair work led by Professor Tim Cooper, funded by the UK’s Engineering and Physical Sciences Research Council. In support of the University, The Research Association would like to encourage its Members to take part in this study which aims to identify the constraints and opportunities to businesses for the improvement of product repairability and the promotion of repair services.

The University are looking for experts to give valuable first-hand information about:

  1. whether businesses could increase their revenue from after-sales services, gain greater customer loyalty and business brand reputation, and
  2. whether the government could support relative business models.

If you are willing to participate in a Skype or face-to-face interview, please suggest a day and time that suit you.

The interview will take around 40 minutes. Your responses will be kept confidential if requested. Each interview will be assigned a code to ensure that personal and organisational identifiers are never revealed. Further information about our research can be found in the attachment.

Potential benefits to participants in this research are:

  • Early access to the latest research findings.
  • New insights into material flows along the supply chain, consumer attitudes and behaviour etc.
  • Developing circular business models that enable profit while product longevity and recycling increase.
  • Reputational gain and potential marketing advantage.
  • Contributing to proposals for future government policy.

If you are interested in taking part please contact Tung Dao Researcher and Lecturer in Sustainable Production & Consumption at the Nottingham Trent University -