FIRA Service Technicians
FIRA Service Technicians completed a successful trial at the end of May, returning to customers houses to complete furniture repairs and inspections.
The trial has allowed a controlled return of the business, with the Customer Service team returning in full and a phased return of the technician team beginning in June. There have been the obvious challenges along the way, such as new work instructions, risk assessments, PPE, lockdowns in Leicester, gaining the trust of home owners and clients again as the pandemic begins to come under control.
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