FIRA Service Technicians
Further to the new government restrictions announced last night (Jan 4), we can confirm FIRA Service Technicians will be following the advice on the English government website, all appointments throughout the UK will continue, where practicably possible.
Similar to the process we introduced in March 2020, all customers will be screened by our customer service team to check their shielding status and any recent history of COVID-19. Full details of our appointment process will be emailed to the customer once an appointment is confirmed. Our technicians will also continue to screen prior to the appointment and full PPE will be worn during the visit. We will review our position regularly and when government restrictions change.
We want to thank our customers for your continued support and we will endeavor to offer our high levels of service in these extraordinary and challenging times. Keep safe and well and please do not hesitate to contact any of the team if you have any queries or concerns.
For further details contact: