FIRA Gold is an independently verified and ongoing assessment of your installation service to ensure excellence in every installation. It is awarded by FIRA, unrivalled as the experts for the furniture industry.
As the recognised installation approval scheme for the furniture and kitchen industries, FIRA Gold often appears on tender documents for the public and private sector.
Delivering consistent high quality installations enhances customer satisfaction and boosts your company's reputation. The FIRA Gold process helps to ensure that your installations meet your customers' expectations. Our Technical Manual covers all areas of installation ensuring consistency across all jobs and providing a template of standards to work to.
It also provides confidence knowing that each of your contractors has 'bought in' to the FIRA Gold practices, ultimately meaning fewer customer complaints relating to the installation procedure. This alone enables you to sell on the strength of the FIRA Gold Installation Certification, ensuring a high standard of customer service, a much higher profile for your company and ultimately increased sales.
To achieve FIRA Gold, a company must be able to demonstrate that the installers used are suitably qualified and that all necessary procedures, documentation and quality standards are in place. In addition, FIRA experts audit a selection of installations to ensure the procedures are being followed and standards met.
This means that the same high level of installation is offered to consumers throughout the country - no matter which contractor carried out the work.
As the service provider you need reassurance that the installation team, whether employees or sub-contract labour, all carry out the work to the same high standards.
FIRA Gold Installation for office furniture is independent, third-party verification of the standard of your service by the experts for the furniture industry, FIRA . Find out more
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