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The Furniture Ombudsman launches a mobile website for consumers
The Furniture Ombudsman (TFO) has launched a new mobile site, which means gaining access to its website is even easier, quicker and more convenient for the consumer
TFO Film features at Trading Standards conference
Trading Standards Institute highlights The Furniture Ombudsman for Inspiring Consumer Confidence in Furniture Industry.
TFO Conciliation Officer becomes an Associate of the Chartered Institute of Arbitrators
Natalie Williams, Conciliation Officer for The Furniture Ombudsman ("TFO") has joined her colleagues in becoming professionally qualified as an Associate member of the Chartered Institute of Arbitrators (CIArb).
Service Delivery Manager for The Furniture Ombudsman
The Furniture Ombudsman is pleased to announce that Jon Walters has joined The Furniture Ombudsman as Service Delivery Manager.
Head of The Furniture Ombudsman becomes Freeman of the WCFM
Kevin Grix, Head of The Furniture Ombudsman, has been welcomed as a Freeman of the Worshipful Company of Furniture Makers (WCFM).
csl become the latest furniture retailer to join The Furniture Ombudsman
The Furniture Ombudsman are pleased to welcome furniture retailer csl to its list of members.
The Annual Review contains important statistics from our dispute resolution service and provides the perfect opportunity to highlight the other important areas of our service.
Spotlight on The Furniture Ombudsman
TFO are featured in a recent newsletter of the British and Irish Ombudsman Association.
TFO Membership sees steady growth
2010 saw a 27% increase in members of the The Furniture Ombudsman despite the challenging economic climate.
Spotlight on training
The purpose of TFO training is clear - to empower employees to deal comfortably and confidently with customers, and in turn, reduce the chance of disputes.
New Summer 2010 Newsletter available now.
In Brief is a brand new TFO Newsletter containing the latest updates and information from FIRA and The Furniture Ombudsman.
The Furniture Ombudsman Business Advice service - coming soon.
We will soon be launching our new Business Advice section of the TFO website which will deliver up-to-date, consistent information exclusively to our members.
Members News - your chance to share your news with the industry.
The new TFO website recieves thousands of visits each month. Find out how you can share information about your new initiatives or products for free by sending us your news.
The Furniture Ombudsman (TFO) has launched a new mobile site, which means gaining access to its website is even easier, quicker and more convenient for the consumer
