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Business Survival Guide

The Worshipful Company of Furniture Makers has been offering Retail Training Courses since 1997. This year, recognising the difficult economic times, they have created a set of four single day courses.

These are offered at a very competitive price and are designed to minimise the time that key employees have to spend away from their businesses. In addition, each of the venues is the headquarters of one of the major furniture companies in the UK.

Click here to download the Business Survivial Guide pdf


Course 1

Making the sale easy in difficult times - 23rd Sept 2010

Designed to give new starters, experienced salespeople and sales managers an insight into building an impressive sales performance.

Course 2

How to deliver outstanding customer service - 18th Nov 2010

This course is run in conjunction with The Furniture Ombudsman at FIRA's offices in Stevenage. The course will equip delegates with all the information necessary to ensure that they are confident in delivering excellent customer service.

Course 3 - The art of selling - 24th March 2011
Course 4 - 'Making furniture' - 19th May 2011

For more information about any of these course please contact The Furniture Makers Company on 020 7256 5558 or email clerk@furnituremakers.org.uk